m.ewaldBUILDING (QBCC Licence 1186322) respects your privacy. This policy explains what we collect, why, and what we do with it. It is written to meet our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you enquire through this website, call us or meet us on site, we may collect your name, email address, phone number, the address of the property, and the details you give us about the work you are considering. If you send us photographs or plans, we collect those too.
Our website also records standard technical information such as the pages visited and the browser used. This is used to understand how the site is performing, not to identify you.
Why we collect it
We use your information to answer your enquiry, prepare a quote, arrange a site visit, carry out building work, and keep in touch about your project. We may also use it to meet record keeping obligations that apply to licensed builders.
We do not sell your information, and we do not send marketing you have not asked for.
Who we share it with
We share your details only where it is needed to do the work or where the law requires it. That can include trades and suppliers engaged on your project, building designers, certifiers and the relevant council or authority, our insurer, and the software we use to manage enquiries and quotes.
Everyone we share information with is expected to keep it confidential and use it only for the purpose we gave it to them.
Photographs of completed work
We often photograph finished projects. We ask before using a photograph of your home publicly, and we do not publish your name or street address alongside it unless you have agreed to that.
How we store it
Your information is held in our business systems with access limited to the people who need it. We take reasonable steps to protect it from loss, misuse and unauthorised access. No system is completely secure, so we cannot guarantee absolute security.
We keep records for as long as we need them for the project and for as long as the law requires afterwards, then dispose of them securely.
Cookies
This website uses cookies to keep the site working properly and to understand how it is used. You can block or delete cookies in your browser settings, though parts of the site may not work as well.
Getting at your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us and we will respond within a reasonable time.
Contact us
If you have a question about this policy, or you think your privacy has not been respected, please get in touch on 07 3186 5445 and we will work through it with you. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Last updated November 2026.